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Support centre

Use this Support Centre to request page edits*, pages to be added or removed, for any general enquiries, or SOS messages.

Opening Hours: Monday to Friday 9:00am to 5:00pm (Closed Bank Holidays)

System Status

Hosting: Please check the status page for hosting status. You can contact us via the SOS option below if you notice a connection issue that you would like us to investigate.

Secure Forms and Editing services: Please check the status page for forms status.

Important Messages

23/10/26 - 10:00: PHP Vulnerability Issue - Latest: Following the NCSC alert, all managed websites have been reviewed and precautionary measures applied. Hosting security updates have been completed, no compromise has been identified and services continue to operate normally. Basin Forms has also confirmed that no customer action is required.