Website Accessibility
It's not a good idea to use block headings to get your message across. It makes the article almost unreadable (especially on mobile) and does not follow the correct content structure for accessibility. During the Coronavirus outbreak lots of content like this appeared:
We realise that sometimes you want to get an important point across, but it would be much better, with perhaps a sub-heading-red header, then plain black or red text underneath:
Do you have any respiratory symptoms such as persistent cough and/or high temperature?
If you answered ‘Yes’ please do not come to the surgery
Please stay at home and use the NHS 111 online service for advice.
You must first contact 111 for advice – DO NOT ring the surgery for advice regarding Coronavirus. The NHS 111 online service is quick and easy to use.
If you do not have access to online services please telephone 111.
You might have noticed, in the first example above, that there are some words which are capitalised. This is considered SHOUTING, so should be avoided. Much better to highlight regular text in bold.
No text should be underlined to emphasise it. This is because links are usually underlined, so any underlined text might be interpreted as a link. Much better to highlight regular text in bold.
If not using our Accessibility services, check all pages on your website and correct any incorrect format, including; incorrect heading format, capitalised words, and underlining.
Understanding accessibility requirements for public sector bodies (.gov reference page)
How the accessibility regulations will be monitored and enforced (.gov reference page)